Risk Management instead of Risk Avoidance! Process management under ISO 9001

Under the current global economic environment the perception on the quality of the product or service of a company may just be the pure definition of the company’s ability to sustain its business, outperform its competitors, and grow its market. Most definitions on corporate quality focus on intangible factors as the continuous ability to improve its products and services, achieving its purpose, and perform to its shareholders.

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